SALES + GENERAL ENQUIRIES
1800 477 333
hello@lightningbroadband.com.au
SUPPORT + BILLING ENQUIRIES
If you’re experiencing an issue with your Lightning Broadband account, visit our Help Center, email help@lightningbroadband.com.au or lodge a support request via our customer portal
TELEPHONE CONTACT HOURS
Melbourne / Sydney / Brisbane / Canberra
Monday – Friday: 8am – 8pm
Sat & Sun: 9am – 5pm
Perth
Monday – Friday: 8am – 4pm
Sat & Sun: 8am – 1pm
Outside of these hours – We monitor enquiry form submissions and phone calls for urgent technical issues 24/7.
OTHER NUMBERS
Sydney - (2 9000 1980)
Melbourne - (3 9089 0515)
Brisbane - (7 2101 6900)
LIGHTNING BROADBAND CONNECTED BUILDING
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POSTAL ADDRESS
Victorian (national) headquarters:
Suite 104/427 Glen Huntly Road, Elsternwick Victoria, 3185
NSW office:
T1 Building, Level 3 Unit 303, 14 Lexington Drive, Bella Vista, NSW 2153
Queensland office:
Level 2/194 Varsity Parade, Varsity Lakes, QLD 4227
